Information technology is a topic of discussion and a boon for the 21st-century generation. It is a developing area that has changed our lives and has acted as a pioneer in driving globalization. But as we enjoy the benefits of the digital age, there are also some challenges. Do you know about them? Let’s talk about the challenges in the IT industry. Retaining employees is one of the biggest challenges for the IT industry. Generally, software companies hire people, train them but only after they are experienced enough in the job to see their resignation. Any company requires investment in integrating employees into the workflow.
IT professionals and departments are lagging – they are failing to meet business objectives and seize market opportunities. While continuous training is part of the equation, prioritizing skill needs is an even greater priority. That’s why the Skill Development Index was reacted to help IT professionals rank their most important skill needs and determine what type of training to pursue. Informal training has its merits, especially when knowledge must be acquired on-the-fly, but when a high-value project is on the line, more formal education is the better option.
Issues IT industry facing today
- Workload: Both IT workers and decision-makers are overwhelmed by the demands of the job. It’s a chicken-and-egg scenario—decision-makers are increasing workloads as an excuse not to authorize training, and employees are struggling to complete assignments because they lack the proper skills. Either way, the time which was earlier specified for skill development is now being used to capture the growing backlog of work.
Workload has been the most pressing concern in the history of IT skills and salary reports. This is the number one training barrier, as IT professionals believe that increasing workloads, limit the amount of time they can spend outside the office or in training courses. Better manager oversight and strategy are needed to address this issue. Automation can also be a solution as a means of reducing time-consuming tasks that are not a high priority.
- Digital Transformation: Digital transformation is the latest disruption. This has given the technology no longer a sustained competitive advantage. It now plays a supporting role for people with the right skills. The management and implementation of all new technologies require expertise now more than ever.
But this is not so easy. As discussed above, IT departments suffer from gaps in critical skill areas such as cyber security, cloud computing, and DevOps. Even IT professionals who are provided with opportunities for professional development are struggling to keep up. The rate of technological change is outpacing training.
- Cloud Computing: The cloud is the top investment area worldwide for IT departments. Organizations need cloud skills to match their monetary investment in a cloud platform. Like cybersecurity, cloud professionals are in high demand but the supply is short. According to IT decision-makers, cloud computing is the second most challenging hiring sector in the world.
It is impossible to ignore the opportunities of cloud computing. The cloud is the ultimate enabler, opening new revenue channels by leveraging technologies such as artificial intelligence (AI) and the Internet of Things (IoT). But this technology needs professionals to capitalize on it, and currently, there are not enough of them.
- Skill Gap: More than 80% of North American IT departments have skill gaps. Globally, the IT skills gap has increased by 155% in three years. They can no longer be ignored, especially because of employee stress due to lack of required skills, delays in development and deployment, and can be attributed to increased operating costs.
The time to act is now – the skills gap will only widen and further weaken IT departments unless action is taken. Tactical and continuous training is the antidote. That’s the good news. The uphill battle to ensure employees receive continuous training is showing value to the management and budget to be achieved. IT professionals need better support. If organizations don’t invest in the skills of their employees right now, they’ll pay for it down the road.
- Analytics and Data Management: Apart from cyber security and cloud computing, this is the biggest skill gap area for IT departments. Organizations are struggling to manage the wealth of new data. By 2025, IDC estimates that the world will create and replicate 163 zettabytes (ZB) of data, which is 10 times the number created in 2016. New data is constantly piling up, creating several storage and security risks that must be addressed. IT professionals are desperately needed to manage this data growth, but the problem is compounded as qualified individuals are hard to come by.
India is the topmost offshoring destination for IT companies across the globe. Having proven their capabilities in providing on-shore and off-shore services to global clients, emerging technologies now offer a whole new range of opportunities for top IT firms in India. The Indian IT and business services industry is expected to grow to US$ 19.93 billion by 2025.
In November 2021, the Minister of Commerce & Industry, Consumer Affairs, Food & Public Distribution, and Textiles, Shri Piyush Goyal lauded the Indian IT sector for excelling its competitive strength with zero government intervention. He further said that service exports from India have the potential to reach US$ 1 trillion by 2030.
Challenges drive growth. The greater the challenges faced by any industry, the greater is the scope for improvement. Companies that adapt quickly to technological changes will survive in the IT industry for a long time.
– Amrin Ahmed