To be a globally admired corporation that enhances client value by providing best-of-breed technology solutions created by best-in-class people.
In the medical profession horse and carriages are more necessary rather than any scientific knowledge hence here we are with amazing carrier who provides basics to the health institutes Mr Bennet Mendis Co-Founder Director and CMD of INFOLIFE Technologies Pvt Ltd
It is changing, continuing change, inevitable change that is the dominant factor in society today. No sensible decision can be made any longer without taking into account not only the world as it is but the world as it will be. With this motive, INFOLIFE tailor our flexible and collaborative solutions to meet the specific needs of our clients. Be it an integrated hospital automation solution or an independent digitization project, InfoLife has strategically aligned its business lines to ensure that customer gets the best fit for their requirements. With a strong foothold in the India and Middle East markets, INFOLIFE serves over 150 Clients. Innovation and quality delivery being the cornerstones of our product and services create effective solutions that exceed customer expectations and maximize the return on IT investments.
Tell us about INFOLIFE. Its vision and mission
Founded in the year 2000, Infolife, is an innovative leader in providing good technology solutions, and services in the healthcare space.
Infolife has extensive experience in providing effective solutions to handle the complexities of small and medium hospitals.
Infolife is not only in HIMS but also in Electronic Health Records, Quality Indicators in Patient care, Insurance driven Tele-Consultation and Digitization of Physical Medical Records.
To be a globally respected company that enhances client value by providing best-of-breed technology solutions created by best-in-class people.
What were the obstacles you faced at the time of inception?
INFOLIFE was one of the early Healthcare software solution Technology companies from Bangalore. Those days, Technology acceptance in the Healthcare Industry was a real challenge. Added to it, standardization was not adopted here in the Healthcare Industry. Customization expectation was also high from most Healthcare Institutions, this would add to the implementation complexity.
Even today Mid-Size Hospitals don’t embrace Healthcare standards, due to a lack of knowledge as well as the shortage of trained Manpower.
How do you see the future of health care?
The Healthcare Industry evolved significantly over the last 2 decades. From the initial expectation of HMS (Hospital Management System) Software, purely focusing on Billing software, it’s now evolved towards HIMS (Hospital Information Management system) Software, Clinical automation like Laboratory Information system, RIS-PACS (Radiology Information system – PACS), EMR, EHR, IOT Integration etc.,
We now see Health care moving towards HIT (Healthcare Information Technology).
In addition to the above, the Healthcare Industry is adopting newer technologies including AI (Artificial Intelligence), Prescriptive Analytics, Predictive Analytics, Chatbot automation, Integrated IOT Devices and many more.
The Healthcare Industry is projected to grow Several Trillion US $ in the next 5 years.
Why did you choose health care as a profession?
From childhood I was fascinated with the Healthcare industry, I took Computer Science as my specialization in Engineering. Early in my career, I got an opportunity to automate Patient Billing for leading Hospitals in Bangalore. This intrigued me and thus began my journey into Healthcare Information Technology.
Journey from the commencement
As an entrepreneur, like many companies, we had to manage with limited funding, manage technology changes as the market evolved and keep pace with it.
Major challenges of the Health care Technology is to keep pace with technology upgrades and add on new requirements like Healthcare Standards including SNOMED-CT (Systematized Nomenclature of Medicine — Clinical Terms), LOINC (Logical Observation Identifiers Names and Codes, FHIR (Fast Healthcare Interoperability Resources) for Interoperability etc., We are currently focusing on the incorporating the above standards.
How do you manage the promotion of your project over social media outreach and email campaigns?
Our business promotion has a significant uptick from our customer referrals. Monthly email campaigns based on our product features has had very encouraging responses from potential customers. We are also working on increasing our social media outreach.
What do you think about the expansion of INFOLIFE TECHNOLOGIES PRIVATE LIMITED?
INFOLIFE is currently focusing on Insurance driven Tele-Consultation business model that enables INFOLIFE to consolidate yet another business vertical. Simultaneously we are focusing on Integrated IOT devices, enabling the Nurses to capture vital data in a very efficient manner. In addition to EWS (Early Warning Score), we are also incorporating Critical Auto Vital alerts.
Give your opinion ‘The future of the Indian health care sector?
The Indian health care sector is expected to have a big change from the current way of functioning.
- Provider: Private Hospitals will move to adopt certain policy changes recommended by NDHM standards in near future.
- Patients: Patients will have centralised EHR (Electronic Health Records) access for better and speedy access to Medical records. Enables the Provider (Hospital) to provide the right treatment protocol in an emergency.
- Insurance: Health Insurance sector will have a significant role in future for the better treatment process as well as controls over healthcare frauds.
Can you describe emerging trends you & have noticed in the HEALTHCARE industry?
Emerging trends for Management is enabling the right automated KPI (Key Performance Indicator), for Doctors will be empowered with Clinical assistance through CDSS (clinical decision support system) as well as prescriptive analytics. Patients will have centralized Health records access, as well as Wearable, enable the health monitoring.
Please tell us if there is a useful solution to the current COVID19 scenario? Why?
Tele-consultation and Integrated IOT could be the real game-changer for the Pre and Post covid-19 clinical patient care. Due to a lack of patient awareness, acceptance of teleconsultation is yet to receive momentum. INFOLIFE would like to address these issues soon, through the comprehensive business approach.
Differentiator of INFOLIFE’s iLifeEMR System:
In India, the healthcare system is undergoing substantial change in adopting new emerging technologies, But real challenges are doctor average outpatient Consultation time with the patients are less than 5 minutes.
Also, most Indian Doctors still prefer Paper-based manual prescription, only less percentage of the Specialty Clinics are adopting Template-based Clinical adoptions. But CPOE-Computerized provider order entry (Both Drug Prescription and Investigation Prescription) are the real challenge of all relevant data capturing. INFOLIFE have adopted Drug prescription Pattern techniques for easy Data capture as well as Doctors specialty wise Investigation methodologies for easy data capture.
INFOLIFE has implemented Pen to PC device integration for those Doctors preferring handwritten mode. We are in R&D for adopting NLP (Natural language processing) and ICR for the Handwritten to Digital Data.
|Year of Founding:||2000|
|Office Locations:||Bangalore, India|
|Company Strength:||50 + Employees|